FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to service@vabches.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

We partner with major shipping companies like UPS, FedEx to offer the fastest, safest, and most reliable delivery service possible.

We only sell and ship our products in the United States by far. However, please note that we do not provide sales services to the following remote areas : Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau Islands, Federated States of Micronesia, Marshall Islands.

We usually ship all orders within 1-2 business day of confirmed payment.
The transport time for goods is usually 3-7 days, with some remote areas taking longer.

Unfortunately, we only sell products with color, design options available on our website.

We accept the following payment methods: credit card/debt card and PayPal.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Unable to find satisfactory answers ? Contact Support